HAVE QUESTIONS
Welcome to Nabilya Inc! Below are some frequently asked questions and answers we have collected to help you better understand our products and services.
- What are Nabilya Inc’s main products?
We specialize in providing a wide range of eyewear products, including men’s frames, women’s frames, and sunglasses. All products follow high quality standards and strive to provide you with a comfortable and stylish wearing experience. - How do I choose the right frame for me?
When choosing a frame, it is recommended to consider your face shape, skin tone, and personal style. You can refer to the guidelines on our website or contact our customer support team directly for advice. - What payment methods does Nabilya Inc offer?
We accept a variety of payment methods, including but not limited to:
Credit card (Visa, MasterCard, American Express)
Debit card
PayPal
Other secure payment methods - How do I process an order?
You can browse products on our website, select the items you want and add them to the shopping cart. Once you have made your selection, click the shopping cart icon to checkout and follow the prompts to complete the payment. - What are the shipping options?
We offer a variety of shipping methods, including standard shipping and expedited shipping. Specific options and fees will be displayed at checkout. - When will my order be shipped?
Once the order is confirmed and paid, we will process and ship it within 1-3 business days. You will receive a confirmation email with tracking information. - What should I do if the product has quality problems?
If you find that the product you purchased has quality problems, please contact our customer support team immediately and we will assist you in processing a return or exchange. - How do I get a refund or return?
You can request a refund or return within 30 days of receiving the product. Please refer to our “Refund and Return Policy” section for details and steps. - Does Nabilya Inc provide international shipping?
Yes, we provide international shipping services, but the specific shipping cost and time will depend on the destination and the selected shipping method. - How do I update my account information?
You can log in to your account and update your personal information, including address, contact information, and payment information in the “My Account” section. - Does Nabilya Inc offer discount codes or promotions?
Yes, we occasionally offer coupon codes and discounts. Please subscribe to our newsletter or follow us on social media to get the latest offers.
If you have any additional questions, please feel free to contact us. Thank you for choosing Nabilya Inc, and we look forward to providing you with the best shopping experience!